Clover’s Charm Shipping Policy

Last Updated: April 3, 2026

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Clover’s Charm. Our shop offers a combination of newly sourced items, curated products, artisan goods, bundle selections, and products fulfilled through trusted suppliers, fulfillment partners, Shopify Collective connections, and other inventory sources. Because of this, shipping times, packaging, and delivery methods may vary depending on the item ordered.

This policy applies to all orders placed through our website and is incorporated into our Terms of Service.

By placing an order, you agree to the terms of this Shipping Policy.

General Shipping Timeframes

Orders are typically processed within one (1) to three (3) business days after payment is authorized, excluding weekends and federal holidays. Estimated delivery times begin after processing is complete.

In most cases, newly sourced items typically arrive within approximately ten (10) to fifteen (15) business days, while pre-owned curated finds generally arrive within approximately seven (7) to twelve (12) business days. Tracking information is usually sent within two (2) to three (3) business days after order placement when available.

All shipping and delivery estimates are provided in good faith but are not guaranteed.

Shipping Area

Clover’s Charm currently ships within the United States only.

We do not offer international shipping at this time. Orders placed with shipping addresses outside the United States will not be processed. If international shipping becomes available in the future, customers will be responsible for applicable customs duties, import taxes, and return shipping costs unless otherwise required by law.

Order Accuracy and Processing

Customers are responsible for reviewing their shipping address, item selection, quantities, and contact information before completing checkout. Clover’s Charm is not responsible for delays, losses, or delivery issues caused by incorrect information entered by the customer.

Orders cannot be changed or canceled once processing has begun.

Processing time and shipping time are separate. An order may be processed promptly but still require additional transit time depending on the fulfillment source and carrier.

Fulfillment From Multiple Locations

Clover’s Charm offers curated products that may be fulfilled from different locations depending on the item ordered. Products may ship from our own inventory, supplier warehouses, fulfillment partners, Shopify Collective suppliers, artisan partners, or other authorized shipping locations.

As a result, items in the same order may ship separately, arrive on different dates, or be packaged differently depending on the fulfillment source. Packages may not always include Clover’s Charm branding.

Shipping origin, carrier, and fulfillment method are determined by Clover’s Charm or its fulfillment partners and cannot be requested or changed by the customer.

Bundle Builder Orders

Clover’s Charm may offer bundle-style shopping features that allow customers to create a custom selection from a curated group of products. Orders placed through these features may involve multiple fulfillment steps, special handling, or separate shipment timing depending on the items selected.

Bundle orders may ship in separate packages or arrive across multiple delivery dates. Estimated delivery windows for bundle orders are not guaranteed and may vary based on item availability, fulfillment source, and handling requirements.

Shipping Methods

Orders may be shipped using USPS, UPS, FedEx, or regional carriers depending on the fulfillment source and destination. Carrier selection is determined by the shipping origin and fulfillment method.

Expedited or rush shipping is not currently available unless specifically stated on the product page or at checkout.

Estimated Delivery Conditions

Delivery times may vary due to carrier delays, weather conditions, supplier processing delays, high order volume, transportation disruptions, regional service interruptions, holidays, or other circumstances outside our reasonable control.

Shipping delays do not automatically qualify for refunds, cancellations, or chargebacks.

Holiday and Peak Season Delays

During holidays, seasonal launches, promotional events, or other high-volume periods, processing and shipping times may be extended beyond normal estimates. Additional delays of several business days may occur during these periods.

Shipping Rates

Shipping costs are calculated at checkout unless otherwise stated. Any promotional rates, flat-rate shipping, or free shipping offers will be shown before payment is completed.

Shipping charges are non-refundable unless required by law or unless the item was shipped incorrectly or arrived damaged.

Address Issues

Customers are responsible for providing a complete and accurate shipping address. Clover’s Charm is not responsible for returned packages, lost shipments, or delays caused by incorrect address information.

If a package is returned because of an address error, additional shipping charges may apply before the order can be reshipped. Orders lost due to incorrect address entry are not eligible for refund.

Tracking Information

Tracking will be provided when available. Tracking numbers are typically sent within two (2) to three (3) business days after order placement, though updates may take additional time to appear in the carrier’s system.

Clover’s Charm is not responsible for tracking delays, delayed scans, or gaps in carrier updates.

Lost, Missing, or Stolen Packages

Once a package is marked as delivered by the carrier, responsibility transfers to the customer. Clover’s Charm is not responsible for lost, stolen, or missing packages after delivery confirmation.

If a package shows as delivered but cannot be located, customers should first check with household members, neighbors, mailrooms, or the carrier. We may assist when possible, but replacement or refund is not guaranteed once delivery has been confirmed.

Damaged or Incorrect Shipments

If an item arrives damaged or if the wrong item is received, you must contact Clover’s Charm within the applicable return window and provide your order number along with clear photos of the item and its packaging.

Any resolution will be handled in accordance with our Return & Refund Policy and may depend on product availability, fulfillment source, and supplier requirements.

Botanical, Fragile, and Natural Material Shipping Notice

Some products sold by Clover’s Charm may contain herbs, teas, botanicals, resins, oils, wax-based materials, glass containers, or other fragile or natural components. Because of the nature of these materials, minor settling, shifting, natural variation, or small cosmetic changes during transit may occur and do not automatically constitute shipping damage or defect.

Customers should review product descriptions carefully and contact us promptly if a shipment arrives materially damaged.

Supplier and Fulfillment Limitations

Some products are shipped directly from third-party suppliers, fulfillment partners, or other authorized sources. Because of this, delivery times may vary, packaging may differ, branding may not appear, and shipping dates are estimates only.

By placing an order, you acknowledge and accept these fulfillment conditions.

Risk of Loss

Risk of loss transfers to the customer once the package is marked delivered by the shipping carrier. Clover’s Charm is not responsible for loss after delivery confirmation.

Policy Updates

Clover’s Charm may update this Shipping Policy at any time. Changes take effect when posted on the website. Continued use of the website means acceptance of the updated policy.

Contact Information

Clover’s Charm
Clover@cloverscharm.com
5928 Hixson Pike, Ste. 154
Hixson, TN 37343
United States

Please allow one (1) to three (3) business days for a response.