Clover’s Charm Privacy Policy

Last Updated: April 3, 2026

Clover’s Charm (“Company,” “we,” “us,” or “our”) operates this website and online store (the “Services”) to provide a curated shopping experience featuring both newly sourced items and pre-owned finds.

This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, place an order, subscribe to communications, or otherwise engage with our Services.

Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell products and services to you.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, along with certain information collected automatically through your use of the website.

When you make a purchase or interact with our store, we may collect basic contact details such as your name, billing and shipping address, email address, and phone number. We also collect information related to your orders, including items purchased, transaction details, and order history.

If you create an account, we may store your preferences and account settings to improve your experience. If you contact us, we may keep records of those communications to provide support.

We do not store full credit card numbers. Payments are processed securely through third-party payment providers.

We may also automatically collect certain technical information such as your IP address, browser type, device type, pages viewed, and general usage behavior to help us understand how our website is used.

How We Collect Information

Information is collected in a few different ways. Most of the data we collect is provided directly by you when you place an order, create an account, subscribe to emails, or contact us.

We also use standard technologies such as cookies and similar tracking tools to understand how visitors use our website and to improve performance and usability.

In some cases, we receive information from trusted service providers who assist with payment processing, fulfillment, fraud prevention, analytics, and communication services.

How We Use Information

We use personal information to operate our business and provide our Services in a straightforward and expected way.

This includes processing orders, arranging shipping, managing returns, and communicating with you about your purchase. It also allows us to respond to customer inquiries and provide support when needed.

We may use your information to send updates about your order, as well as occasional emails about new products, promotions, or store updates. You can unsubscribe from marketing emails at any time.

We also use information to improve our website, understand customer preferences, and help prevent fraud or unauthorized activity.

Sharing of Information

We share information only when necessary to operate our business and provide our services.

This may include sharing information with service providers such as Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, and email platforms. These providers are only given the information needed to perform their services.

We may also disclose information if required to comply with legal obligations, enforce our policies, or protect our rights.

Clover’s Charm does not sell personal information.

Shopify and Platform Services

Our store is hosted by Shopify Inc. Information you provide may be processed by Shopify and its service providers for the purpose of processing payments, fulfilling orders, preventing fraud, and maintaining the platform.

Shopify handles data according to its own privacy practices.

Cookies and Website Tracking

We use cookies and similar technologies to keep the website functioning properly, remember your preferences, and understand how visitors interact with the site.

You can adjust your browser settings to control or disable cookies. Please note that disabling cookies may affect how certain features of the site function.

Data Retention

We retain personal information only for as long as necessary to complete transactions, provide customer support, comply with legal obligations, and maintain business records.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

By using our Services, you acknowledge that there is some level of risk involved in transmitting information online.

Children’s Privacy

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take steps to delete it when possible.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the ability to request access, correction, or deletion of your data, or to opt out of marketing communications.

Requests may require verification of identity. We will not discriminate against you for exercising your rights.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Policy Updates

Clover’s Charm may update this Privacy Policy from time to time. Changes take effect when posted on the website. Continued use of our Services indicates acceptance of those updates.

Contact Information

Clover’s Charm
Clover@cloverscharm.com
5928 Hixson Pike, Ste. 154
Hixson, TN 37343
United States